Legal
Last updated September 23, 2026
Lark Dating is new and still being built, so features may change, pause, or be withdrawn while we improve them, and you may hit the occasional rough edge. The service is provided as-is, without warranties, to the fullest extent the law allows. Nothing in this section limits any right your local consumer law gives you, and nothing in it stops you using Lark Dating for exactly what it is for, which is meeting someone.
Lark Dating is a dating app where a friend (your matchmaker) browses and pitches on your behalf. It is operated by Lark Dating, Inc., a Delaware corporation (“Lark Dating,” “we,” or “us”), and these terms are an agreement between you and that company. By creating an account you agree to these terms and our Privacy Policy.
You must be 18 or older. One account per person, and the account must be yours, matchmakers pitch for their friend from their own account, never log in as them.
You own what you post and you’re responsible for it. By posting, you give us a license to display it within the app (that’s how profiles and pitches work). Don’t post content that’s illegal, impersonates someone, or includes another person’s private information without consent.
To run Lark we need your permission to handle your content, so by posting you give us a licence to host, store, back up, resize, reformat and display it inside the app, and to deliver it to the people it is meant for: your matchmaker, the people they pitch you to, and anyone you match with. That is the entire purpose of the licence. We do not sell your photos, voice notes or messages, we do not licence them to anyone else, and we do not use them in advertising. It lasts only as long as the content is on Lark: delete a photo or your account and the licence ends with it, apart from copies sitting in routine backups until they age out, and anything we are legally required to keep.
Lark Dating is a platform for content created by users: profiles, prompts, pitches, and messages. We don’t create, endorse, or verify that content, with one exception we want to be plain about. Some of our tools offer drafts written by AI, such as a suggested opener or the pitch Solo Lark writes from your own profile. Those drafts are suggestions, the app tells you when one is automated, and nothing is sent until you choose to send it. Once you send one it counts as your content, and you are responsible for it as for anything else you send. To the fullest extent permitted by law we’re not responsible or liable for user content or for interactions between users. You’re solely responsible for what you post and how you behave. If content infringes your rights or breaks these terms, including copyright, email team@larkdating.com and we’ll review and may remove it. If a third party sues us over something you did, see If someone sues us over what you did below.
Our designated agent to receive copyright notices, registered with the U.S. Copyright Office, is Yuvraj Chandyok, Designated Agent, Lark Dating, Inc., 244 5th Ave Suite #1767, New York, NY 10001, reachable at support@larkdating.com. If you believe content on Lark Dating infringes your copyright, send a notice to support@larkdating.com with the subject “DMCA” and include: your contact details; identification of the work you say was infringed; identification of the material and where it appears on Lark; a statement that you have a good-faith belief the use is not authorized by the owner, its agent, or the law; a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We remove or disable material we are properly notified is infringing. If your content was removed and you believe that was a mistake, you may send a counter-notice to the same address and we will follow the DMCA counter-notice process. We terminate the accounts of repeat infringers.
Be a decent human. No harassment, hate, spam, scams, or soliciting. Matchmakers: pitch honestly, don’t misrepresent your friend. We can warn, suspend, or remove accounts that break these rules, and we respond to in-app reports.
Some things end an account immediately and permanently, with no warning and no appeal. You may not use Lark for human trafficking or sexual exploitation of any kind, to advertise, arrange or solicit commercial sexual services, or to coerce, threaten, blackmail or extort anyone. You may not aid, abet, facilitate or encourage abuse, violence or exploitation by anyone else, whether that happens on Lark or elsewhere. Lark is strictly for adults 18 and over: you may not use it if you are under 18, create an account for anyone under 18, or use Lark to contact, groom, sexualise or solicit a minor. Any content that sexually exploits a minor is reported to the National Center for Missing & Exploited Children as required by law, and we cooperate fully with law enforcement. If you see any of this, report it in the app or email support@larkdating.com and we will act on it.
Law enforcement should send requests, including preservation requests, subpoenas, court orders and emergency disclosure requests, to support@larkdating.com with the agency, the requesting officer, the legal basis, and the account identifier (email address) at issue. We review every request and respond to valid legal process. In an emergency involving a risk of death or serious physical injury, mark the subject line EMERGENCY and we will prioritise it. We preserve relevant records when properly asked to, and we may notify the affected user, subject to the exceptions set out in our Law Enforcement Guidelines. Our full Law Enforcement Guidelines set out the legal process we require for each type of data, and how we handle emergency and preservation requests.
Subscriptions and one-time purchases are billed through the App Store, Google Play, or our web checkout, and are non-refundable except where the law says otherwise or where these terms say so. If you bought through the App Store or Google Play, refunds are handled by Apple or Google under their policies, because we never receive those payment details and cannot process the refund ourselves. For a web purchase, email support@larkdating.com within 14 days and we will look at it. Cancelling stops the next renewal and leaves your access running until the end of the period you already paid for; it is not a refund of that period. Consumables you have already spent are not refundable. Nothing here removes a statutory right of withdrawal or cancellation you have where you live.
You can get a full refund on your first purchase of any plan within three business days, for any reason or none. This applies to everyone, everywhere, not only where the law requires it. To claim it, email support@larkdating.com from the address on your account, within three business days of that purchase, and tell us you want a refund. Email is enough, you do not need to phone anyone or post a form. We will refund you within ten days of receiving your request, to the method you paid with. Cancelling in the app under Settings stops future billing but does not by itself issue a refund, so email us if you want your money back. If you bought through the App Store or Google Play, we will help you get the refund from Apple or Google, who hold the payment.
Some places, California and New York among them, give people specific rights when they buy a dating service: a short window to cancel for a full refund, limits on how long a contract can run, and the right to put a subscription on hold. Rather than work out which of them apply to us, we give everyone as much of the strongest version as we are able to. No plan we sell runs longer than a year at a time or costs more than the caps those laws set. If you bought on our website, you can put your subscription on hold instead of cancelling by emailing support@larkdating.com, and we pause your billing and your profile together. If you bought through the App Store or Google Play, only the store can change the charge, so you pause or cancel the billing in your store account, and if you ask us we hide your profile for as long as you like. Where the law where you live gives you a right these terms do not mention, we honour it as the law requires; email support@larkdating.com to claim it.
Those laws also let a buyer cancel a dating-service contract if they die, become physically unable to use the service, or move somewhere it is not offered. We honour all three for everyone. If that happens, you or your estate can cancel by emailing support@larkdating.com, and we refund the unused part of any period you paid us for directly. For a plan bought through the App Store or Google Play, we will help you get that refund from Apple or Google, who hold the payment.
We can get things wrong. Prices, plan descriptions, availability and other information in the app may contain typos, inaccuracies or omissions, and we may correct them and update the information at any time without notice. If an obvious error meant you were charged the wrong amount, email support@larkdating.com and we will put it right rather than hold you to our mistake.
Use judgment when meeting anyone from the internet: meet in public, tell a friend (you have a matchmaker, they make a good one). Verification, where a user has completed it, is a limited automated check, not a guarantee of anyone’s identity, age, background, or intentions, and we aren’t responsible for what happens off the app.
LARK DATING DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS. We do not run criminal background screenings, sex-offender registry searches, or any other check of a member’s criminal history, and we do not verify anyone’s identity beyond the limited automated checks described above. A completed verification badge is not a guarantee of identity, age, background, or intentions. You are responsible for taking your own precautions. Our Safety page explains what those precautions look like and how to report someone.
Lark introduces people. We screen pitches and review reports, but we are not present when you meet and none of those checks is supervision. You are meeting other adults of your own free will, and to the fullest extent permitted by law you release Lark Dating, Inc. from any claim, demand, or damages arising out of what another user says or does, whether on Lark, on another service, or in person. This release covers the conduct of other users. It does not cover our own acts or omissions, and it does not take away any right you have that cannot be waived under the law that applies to you. If you live in California, you waive California Civil Code section 1542, which says a general release does not extend to claims the releasing party does not know of at the time, and which if known would have materially affected the settlement.
Nothing on Lark is a promise that you will match with anyone, that anyone will reply, that a pitch will be accepted, or that any introduction will lead to a date, a relationship, or anything else. Paid plans buy reach and features, never a result: a subscription does not entitle you to a match, and outside the three-day right to cancel above we do not refund a period because it did not produce one. Nothing in this section takes away that three-day right, or any refund right you have by law. Matchmaker pitches are written and sent by another person, and the suggestions we surface, including daily pairings and any badge or ranking, are produced by simple rules and automated systems working from limited information, not by a judgement about who is right for you.
Paid plans are billed through your Apple App Store account, your Google Play account, or our web checkout, depending on where you buy. Subscriptions renew automatically at the same price until cancelled. Manage or cancel a store purchase in your App Store or Google Play account settings, and a web purchase in Settings, Manage subscription (or by emailing support). Access continues to the end of the paid period. Hearts and other in-app counters have no cash value. Full billing and cancellation details are on our Pricing page.
Several features, suggested openers, the matchmaker’s pitch review, the pitch Solo Lark drafts for you, the photo and identity checks, and the pitch guard rail, are generated by artificial intelligence (Anthropic’s Claude), not by a person. AI output can be inaccurate, incomplete, or biased; it’s a suggestion, not professional advice, and you should review anything before you send or rely on it. AI-assisted features are labeled in the app, and by using them you acknowledge they’re automated. Semantic matching, which is not switched on today, would use a second provider, Voyage AI, as described in our Privacy Policy. Some recommendations, like the Best for you badge, use simple non-AI rules such as shared interests and age proximity.
We keep the data you send to Lark so the service works, and we run routine backups. Those backups exist so we can recover the service, and they are not a personal archive, so keep your own copy of anything you would not want to lose. You can download everything we hold about you at any time from Settings. Except where the law does not allow us to exclude it, we are not liable for loss or corruption of content you chose not to keep a copy of.
Any dispute arising out of or in connection with these terms, including any question about their existence, validity, or termination, shall be finally settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, by one arbitrator appointed in accordance with those Rules. The seat of arbitration is New York, New York, USA, the language is English, and these terms are governed by the laws of the State of Delaware, USA. To the extent permitted by law, disputes are resolved individually: you and Lark Dating, Inc. waive any right to bring or take part in a class or representative action. Where mandatory consumer-protection law gives you a non-waivable right to your local courts, this clause doesn’t take that away.Your 30-day right to opt out. You can opt out of this arbitration agreement, including the class-action waiver, within 30 days of first accepting these terms. Email team@larkdating.com from the address on your Lark Dating account with the words “I opt out of arbitration”. Opting out costs you nothing else: your account and everything in it work exactly the same, and you keep the right to bring a claim in court. If you do not opt out within those 30 days, this agreement applies.Small claims. Either you or Lark Dating, Inc. may bring an individual claim in small-claims court instead of arbitration, if the claim qualifies for that court.If the class-action waiver fails. If the waiver of class or representative actions above is found unenforceable as to a particular claim, then this arbitration agreement does not apply to that claim, and that claim alone will be decided by the courts identified above. The rest of these terms, and this arbitration agreement as to every other claim, stay in force.Public injunctive relief. Nothing in this section stops you from asking a court for public injunctive relief where the law that applies to you, California law included, gives you that right. A claim for that relief is decided in court, and every other part of the dispute goes to arbitration as set out above.If many people bring the same claim. If 25 or more people bring similar claims against us through the same or coordinated lawyers, the claims are handled in batches of up to 50 at a time under the AAA’s rules for multiple case filings. Batching changes the order in which claims are heard, never anyone’s right to have theirs heard, and the time limit for bringing a claim pauses while it waits for its batch.
If you live in California and we have not resolved a complaint to your satisfaction, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone on (800) 952-5210 or (916) 445-1254.
The service is provided “as is” and “as available,” without warranties of any kind. To the fullest extent permitted by law, Lark Dating is not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the greater of the amount you paid us in the prior 12 months or USD 100.
If someone brings a claim against us because of something you did, you agree to defend us and cover our reasonable costs of dealing with it, including legal fees. That covers claims arising out of what you posted, how you used Lark, a breach of these terms, a breach of the promises you make in them, your infringement of anyone else’s rights including intellectual property, and any deliberate harmful act toward another user you met through Lark. We may take over the defence of such a claim at your expense, and we will tell you about it as soon as we reasonably can.
You can delete your account anytime from Profile. We may update these terms; material changes will be announced in the app. The service is provided “as is”, we’re a small team building something new, and we can’t guarantee uninterrupted service.
Using Lark, emailing us and filling in forms in the app are all electronic communications. You agree that we can give you agreements, notices and disclosures electronically, by email or in the app, wherever the law would otherwise require them in writing, and that tapping to accept counts as your signature. If you would rather have something on paper, ask us at support@larkdating.com and we will send it.
If any provision of these terms is held unenforceable, that provision will be limited or removed to the minimum extent necessary and the remaining provisions stay in full force. These terms, together with the Privacy Policy and Acceptable Use Policy, are the entire agreement between you and Lark Dating, Inc. about the service and replace any prior agreements on that subject. You may not assign these terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Our failure to enforce a provision is not a waiver of it. We give you notices in the app or by email to the address on your account, and that counts as received; send notices to us at support@larkdating.com.
Questions? team@larkdating.com. You can also write to us at Lark Dating, Inc., 244 5th Ave Suite #1767, New York, NY 10001.
© 2026 Lark Dating, Inc. All rights reserved. Lark and the Lark logo are trademarks of Lark Dating, Inc.